Contact Us
Got a question about one of our reviews, spotted something out of date, or want to flag your own experience with a no-KYC casino? This page explains how to reach the Best Bitcoin Casinos team and what kind of enquiries we're able to help with.
How to reach us
The best way to contact us is by email at [email protected]. Whether it's a correction, a question about how we rank sites, or feedback on a casino you've played at, send it through and we'll get back to you. We read every message, though during busy periods it can take a little longer to reply.
What we can help with
- Questions about how a specific site on our list handles no-KYC play, coin support, or payout speed
- Corrections if something on the site looks outdated, such as a bonus term or licensing detail
- Feedback on your own experience depositing, playing or withdrawing at a casino we've reviewed
- General questions about how our ranking process works
- Suggestions for sites or topics you'd like to see covered
What we can't do
We're an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for any brand listed here. That means we can't access your account, process a deposit or withdrawal, resolve a dispute with a casino, or give you tax or legal advice. If you have an issue with your account, funds, or verification at a specific casino, you'll need to contact that operator's own support team directly.
Similarly, we can't offer personal financial, legal or tax guidance. Gambling winnings and crypto transactions can carry tax obligations in the US, and rules vary by state and by individual circumstances, so anything like that should go to a qualified accountant or tax professional, not to us.
Before you write in about a specific site
A few things are worth checking first, since they cover most of the questions we get:
- Bonus terms, wagering requirements and eligible states are usually listed next to each offer on our rankings — check there before assuming a promotion applies to you
- No-KYC doesn't mean no rules: most sites still reserve the right to request identity verification for large withdrawals or if they flag unusual activity, and none of the sites we cover let readers hide income or dodge tax or anti-money-laundering checks
- Every offshore crypto casino we list operates under an offshore licence, typically from Curaçao or a similar jurisdiction, not under any US regulator, so its legal standing in your state can vary and is worth checking against your own state's laws
Responsible gambling comes first
If you're reaching out because gambling has started to feel like more than entertainment, or you're worried about your own play or someone else's, please treat that as urgent and contact the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos don't always offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth building in your own limits early. Our Responsible Gambling page has more on the tools and support available.
All content on atmocean.com is intended for readers of legal gambling age in their state (18+ or 21+ depending on the site and local law), and nothing here should be read as an invitation to gamble beyond what you can afford to lose.
Want to know more about how we work?
If your question is really about who we are or how we put our rankings together, our About Us page covers our background and review process, and our Terms and Conditions page sets out the rules for using the site. Both are worth a read before getting in touch, since they answer a lot of the questions we receive.